Shipping and delivery policy:
- We strive to provide maximum satisfaction to our customers in obtaining their products. We realize the importance of the buyer getting his products easily and smoothly, as quickly as possible, at the right time and in the same excellent condition, Therefore, we ship and deliver the products to the buyer’s port or airport with international shipping companies that deliver to most countries of the world. The duration and cost of shipping are determined according to each order based on the quantity and to which country.
- Domestic and/or International Shipping Fee (Sent by Buyer’s Official Offer)
- The buyer’s responsibility is to grant the shipment clearance and follow-up agency to the approved BeeBuy agent mentioned in the contract, and to pay customs duties and all expenses to the agent to extract the order to the warehouses.
Obligations and representations of the sender and/or addressee The sender and/or addressee agrees and warrants:
- The Bill of Lading is non-negotiable and the Sender acknowledges that it was drawn up by the Sender or by Al Mutamayez on behalf of the Sender. The sender warrants that he is still the owner of the goods being transported in accordance with this document or that he is the authorized agent of any other person with an interest in the consignment (shipment).
- That each item in the consignment is described in detail and correctly on the waybill.
- The consignment (shipment) should not contain materials that are not transportable.
- That the data of the consignment (shipment) is clearly and correctly stated and that the consignment is securely packaged, packaged and dispatched to ensure safe transportation with normal care and handling.
- The Sender understands and agrees that Al Mutamayez Export may waive and/or relinquish any consignment or any part of it sent by the Sender when Al Mutamayez Export determines and declares that it is not acceptable or that the Sender has reduced the value for customs purposes or mischaracterized it, whether internationally or not , Without incurring any liability whatsoever and that the sender maintains, defends and keeps Al Mutamayez Company safe from any claims or damages arising from that.
- The sender is solely responsible for all costs and expenses including but not limited to income tax, customs duties or any other taxes or charges relating to the consignment (shipment) and for any costs or expenses incurred in connection with returning the consignment to the sender, This includes depositing, Storage or disposal in any way whatsoever.
- The consignee is solely responsible for all costs and expenses including but not limited to income tax, Customs duties or any other taxes or charges relating to the consignment (shipment), This includes depositing, Storage or disposal in any way whatsoever.
- The sender and the consignee understand and agree that Al Mutamayaz reserves the right, at its discretion, to send the shipment through its agents or through a third party contracting with Al Mutamayaz to implement the requested service.
Right to inspect and inspect the consignment: Al-Motamayez reserves the right to inspect or inspect any consignment (the shipment), but it is not obligated to do so. And in doing so, They are authorized to open the consignment and check any item/material inside it. In that case, The Company will exercise reasonable care, But it is not responsible for any damage to the consignment nor any delay as a result of that inspection.
Seizure of transported goods: Al Mutamayaz Company reserves the right to seize all transported goods against all shipping charges in accordance with this document and may refuse to deliver the consignment to the consignee until the payment of those fees due.
Limitation of Liability for Direct Loss:
- Direct loss means the permanent destruction or disappearance of the consignment (consignment) or any part of it when it is under the guarantee / custody of Al Mutamayaz or its agents and the consignment includes the goods delivered to Al Mutamayaz and shown under the waybill.
- Al Mutamayaz shall not be liable for consequential loss which means any loss or damage other than direct loss incurred or alleged to have been incurred by the Sender or by any other person as a result of the transmission of the Consignment by Al Mutamayaz, or its employees, or its agents, Or as a result of a violation by Al-Motamayez Company, its employees or agents, of the agreement regarding the transfer of the consignment.
Exclusion of liability for delay: Al Mutamayez Company is not liable for delay and this means any delay in receiving, transporting, or delivery of any consignment, or any wrong delivery, or failure to deliver any consignment due to:
- Action or negligence on the part of Al Mutamayaz employees or its agents
- Fate incident
- Force majeure including but not limited to industrial or political tendencies, kidnapping, war or threat of war, The actions of foreign governments and any other reason beyond the control of Al Mutamayez Company.
- behavior, Violation or negligence of the sender or addressee or any other party claiming a personal interest in the consignment, including any breach of any condition of this document, or any distinguished company person or any customs employee or government employee, at any postal services, A freight forwarder or other person to whom the consignment is provided by Al-Mutamayyad Company to be transported to any place to which Al-Mutamayyad’s services do not reach, regardless of whether this is at the request of the sender or his knowledge of third party delivery arrangements.
- The nature of the dispatch itself or any defect, A characteristic or defect in it.
Claims: Any claim must be reported in writing to Al Mutamayaz Company within fifteen (15) days from the date of delivery mentioned in the Agreement and Al Mutamayaz Company reserves the right to refuse to accept any claims that are not reported, In all cases, Al Mutamayaz Company is not responsible for accepting any claim unless the Sender has paid all fees due to Al Mutamayaz Company under this Agreement and the Sender may not set off any amount of his claim against those fees.
Prohibited material transfer: Except for the express written approval issued by the employee approved by Al Mutamayez Company, The following items are prohibited from being transported (coin, stamps, artwork, gems, Precious metals, Precious stones, gold or silver bullion, firearms and explosives, bank checks, payment orders, Traveler’s checks, Antiques, plants, animals, medicines and drugs, liquid substances, tobacco, perishable goods, negotiable commercial papers in the form of bearer bond, lewd or pornographic material, industrial funds and diamonds, Substances prohibited by the International Transport Federation, including hazardous materials and flammable materials, which are prohibited by any official or local federal government of any country or territory from to or through the consignment to be transported, Any other material that is reported from time to time by Al Mutamayez as prohibited).
Insurance: Insuring the consignment (shipment) is the responsibility of the consignee and he must formally notify Al-Mutamayaz Company of his desire to insure the shipment against the risks of shipping before delivering the consignment to Al-Mutamayyad Company, the nature and value of the goods and the extent of the required coverage. Any damage to the shipment during the shipping process is the sole responsibility of the insurance company.
Contract Law: The Sender and AlMutamayez irrevocably agree to apply the laws of the Republic of Turkey to each material and exclusively to the single jurisdiction within the Republic of Turkey.
